Contact us

We welcome all retailers. Whether you run a charming boutique, a community pharmacy a local convenience store or if you’re selling through platforms like BOL LVB or Amazon FBA. Every online marketplace reseller looking for new suppliers is invited to connect with us.We work with businesses of every size and treat every partner with the same level of respect and transparency.

Order

Is there a minimum order quantity?
No minimum order value.

Can I specify target prices?
Absolutely. You can set target prices for selected products directly in the shopping cart.


Shipping

How much are the shipping costs?
Shipping fees vary based on the weight, dimensions, and destination of your order.

How fast will my goods be delivered?
Delivery times depend on whether the items are in stock or need to be ordered.


Payment & Invoice

Why is only prepayment accepted?
For new customers, we require advance payment.

Why don’t I receive an invoice immediately?
Invoices are generated only after the goods have been packed in our warehouse.


Price List & Downloads

Is your product assortment available as a catalog or in other file formats?
Yes, our product range is available as a catalog in common formats like Excel, PDF, and CSV


Complaints

My goods haven’t arrived. What should I do?
All shipments include tracking information. Please contact us so we can promptly resolve the issue.

My goods arrived damaged. What should I do?
Please reach out to our customer support immediately, and we will address the problem as quickly as possible.


Deliveries to Private Persons

Can I order as a private individual?
No, we exclusively serve business-to-business (B2B) customers.

And why choose us?
We are dedicated to providing reliable, high-quality service tailored specifically to businesses, ensuring competitive pricing and an extensive product range to meet your needs.